FREQUENTLY ASKED QUESTIONS

Do you have a manual on how and where to use it?
Yes! We have our Equine User Guide which describes the best use for each head, general tips and things to look out for. Each order is shipped with a paper copy of this to ensure you get the best use out of your unit. It can also be found here.

Yes! We have our Equine User Guide which describes the best use for each head, general tips and things to look out for. Each order is shipped with a paper copy of this to ensure you get the best use out of your unit. It can also be found here.

Will I be sent the correct charging plug for my country?
Yes, all of our orders are dispatched with the appropriate plug to ensure smooth and fast charging, no adapters needed.

Do you have a money-back guarantee?
Yes! We have a 30-day money back guarantee. If your product is damaged or broken - please contact our support team at contact@equspro.com with proof of your issue, and we'll be sure to remedy the situation for you.

How do I charge my Fascia Massage Gun and will it come with the right plug fitting?
Simply plug in and charge for 2 hours.  Dependent on where you are ordering from, we will send the correct plug fitting for your location.

Simply plug in and charge for 2 hours.  Dependent on where you are ordering from, we will send the correct plug fitting for your location.

Is it noisy and will it scare my horse?
No it’s not noisy at all, due to the high quality motor and the smooth sliding of the percussion arm.